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Doing Business Online

Using e-commerce to sell products and services on the internet.

Selling your products or services on the internet can:

  • Help improve efficiency and productivity
  • Reduce costs
  • Help you communicate better with customers and suppliers

You can use analytics software to help you understand how customers use your site and show you ways to improve it.

Consider the costs of going online

You’ll need to make sure you understand all the costs involved (eg hardware, software, hosting, training, services, maintenance and support, upgrades etc). You must also provide your customers with certain information.

Resources for doing business online

Do More Online

The Do More Online campaign aims to help small business build digital skills to find more customers, be more efficient, and save money. See how your business can benefit by reading more here.

Useful information includes:

The Government is also working in partnership with Go ON UK to provide resources chosen specifically for small businesses which can be found here.


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