Title

Terms & Conditions

GDPR (privacy policy) 

1. Introduction
This privacy policy sets out how OxLEP Ltd (“OxLEP”) uses and protects any information that you give OxLEP when you use this website, in accordance with The General Data Protection Regulation (EU) 2016/679.

OxLEP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

OxLEP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018.

2. What We Collect
When you use our website, we may collect the following information:

  • Your name
  • Contact information including email address and telephone number
  • Usage data
  • Any other information that you may provide in the process of filling in our contact forms or any other form on the site

Whenever we store any of your personal information, we will always ask for your explicit consent and provide you with a link to this privacy policy.

3. Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. They allow the web application to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

OxLEP uses a number of different cookies on this site including core, functional cookies that are required for the correct operation of the site and tracking cookies that help us to monitor and improve the site for its users.

These are the types of tracking cookies OxLEP uses and the purpose they serve:

Cookie Name   Validity      Source   Type  Use Information Collected
_utma   2 years  Google Analytics  First-Party Cookie  Used to distinguish users No personal information. Browsing statistics.
_utmb 30 minutes Google Analytics First-Party Cookie Used to identify a new session No personal information. Identifies the beginning of a visit.
_utmc End of browser session Google Analytics First- Party Session Cookie Used to identify the end of a browser session No personal information. Identifies the end of a visit.
_utmz 6 months Google Analytics First-Party Cookie Used to indicate the user’s traffic source. No personal information. This tells us what referred you to our site e.g. Google Search, email campaign
_utmv 2 years Google Analytics First-Party Cookie Used to collect custom variable data. No personal information. When our site is set to collect custom variable data at a visitor level.

We do not store any third party advertising cookies.

If you are not comfortable with us storing cookies, there are a couple of options that you can take when using our site:

Most web browsers will allow you to disable all cookies or just third party cookies. Instructions on how to do this for various browsers can be found here - https://www.aboutcookies.org/. If you completely disable cookies our website may not function as intended.
You can browse our site using your browser’s anonymous browsing mode, for example Chrome's ‘incognito’ mode or Internet Explorer's ‘inPrivate browsing’ mode. This will prevent the site from reading any older cookies, or storing any cookies for longer than your session duration.

4. Hotjar
The OxLEP website uses a software called Hotjar. Hotjar is used to anonymously track and record your journey through this website, so that it can be reviewed at later date for the sole purpose of helping us to improve the user experience.

Through the Hotjar tracking code embedded on this website, the information collected includes:

Device Specific Data
The following information may be collected through your device and browser:

Your device’s IP address (collected and stored in an anonymized format)

  • Device screen size
  • Device type (unique device identifiers) and browser information
  • Geographic location (country only)
  • Preferred language used to display the webpage

Log Data
Hotjar automatically records information which is created upon using the OxLEP website. Data includes:

  • Referring domain
  • Pages visited, including the order in which they were visited
  • Geographic location (country only)
  • Preferred language used to display the webpage
  • Date and time when website pages were accessed
  • Mouse clicks & keystrokes

If you do not wish to be tracked by Hotjar, then follow the instructions here to opt out.

5. What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

6. Data Retention
We will store your personal data on record and process it in accordance with this privacy policy until you either withdraw consent or because there is no legitimate reason for us to retain this data.

AT ANY TIME, YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT ALLOWING US TO CONTACT YOU:

You can do this by emailing us via: info@oxfordshirelep.com. Please ensure the email is entitled: 'Please do not contact me'.

7. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

8. Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

9. Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, you will need to check a box giving your consent for us to store and process your data
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@oxfordshirelep.com.

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Under the The General Data Protection Regulation (EU) 2016/679 you may request details of personal information which we hold about you or request that we update the details that we hold about you.

In order to action such a request, please email: info@oxfordshirelep.com. If you believe that any information we are holding on you is incorrect or incomplete, or if you wish for us to delete that information please email us as soon as possible, at the above email address. We will promptly action any requests to our best ability.

Terms and conditions:

This site is owned by Oxfordshire Local Enterprise Partnership Ltd, know as OxLEP. In this notice we explain the terms on which OxLEP provides the information on this site. By accessing the OxLEP website you are agreeing to the terms and privacy information set out below.

Changes to these conditions:

OxLEP may change the terms and conditions for using this site. The current terms will be displayed on these pages.

Choice of law and jurisdiction:

If any dispute arises out the use of this website you agree that these terms shall be governed by and interpreted in accordance with English law and be subject to the exclusive jurisdiction of the English courts.

Data:

OxLEP is committed to the highest standards of quality in the information provided on this site. Despite our best efforts, the information contained within this website may become out of date over time. If you think that there are any errors or out of date information please contact us, saying which page is in error. Thank you for your help.

Intellectual property rights:

OxLEP owns the copyright and all other intellectual property rights associated with the content of this website except where otherwise stated or where using organisations' logos or materials for signposting purposes. You are welcome to print individual pages or store them in electronic form on a PC for your own personal use. You may not reproduce, modify, broadcast, use for financial gain, or use for anything other than personal use any material on this site without first getting permission from the copyright holders or owners concerned.

Using any information provided on the site:

While every care has been taken to ensure the accuracy of information on this site OxLEP accepts no responsibility for any errors, omissions, or misleading statements on these pages. In line with this, OxLEP is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of taking this action.

Disclaimer for links to other sites:

The OxLEP website included links to other websites to help you find other relevant information quickly and easily. OxLEP does not endorse or approve the contents of any third party websites to which these pages are linked and does not accept any liability for action you may take as a result of relying on information or advice obtained from such sites.

Disclaimer for suppliers/businesses named on the site:

Where OxLEP provides details of companies, firms or individuals in business directories or other pages on this site the description of the goods or services they provide is based upon information supplied by them. OxLEP cannot confirm that they are legally entitled or professionally qualified to carry on a particular trade, business or profession and bear no liability for merely supplying their details. You should check any information obtained from the website before you act upon it.

The site also contains public sector information licensed under the Open Government Licence v2.0.

Trademarks:

All trademarks that may appear on the site are acknowledged, and are the property of their respective owners.

Interactive areas:

The OxLEP site may include bulletin boards, discussion groups and other public areas that allow feedback to OxLEP and interaction between users. OxLEP does not control the information posted to these areas but it does expect contributors to comply with the following rules and also to any additional rules that may be introduced for a particular forum (the need to register for instance).

OxLEP may delete, move or edit any messages it deems unsuitable without giving a reason.  You are solely responsible for the content of your messages and agree to indemnify OxLEP for any loss that we may suffer because of your action.

By submitting messages to our site you are giving OxLEP the right to reproduce, adapt, make available, distribute and sub-license the message in whole or in part and in print or electronic form.

Any message you post must not:

  • Contain advertising for goods or services or try to make business use of the site
  • Contain anything unlawful, threatening, abusive, libellous, indecent
  • Mislead others about who has posted the message
  • Use language that offends in any way, in particular anything that is of a racist, sexist, nationalistic, cultural or religious nature
  • Contain a virus or any other harmful software

OxLEP retains the right to prevent you accessing the interactive areas of the website if you contravene these terms.

Availability:

Our intention is to make this website available 24 hours a day, seven days a week. However, it is possible that on occasion it may be unavailable for very short time periods to permit maintenance or other development activity to take place.

Cookies:

A cookie is information stored in a file placed on your computer’s hard disc through your web browser. Your browser allows you to decide if you want to accept cookies or not. There are two types: session cookies and persistent cookies. Session cookies are temporary and are cleared out by your browser when it shuts down. They are used to remember you as you interact with the site on a single visit. Persistent cookies last for a longer period of time which depends on the lifetime of the cookie and is stored as part of the cookie file. Typically they are used to remember information on a return visit. Further explanation about cookies is available from www.allaboutcookies.org.

We use Google Analytics to help analyse the use of our web site. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For further information see Google Analytics privacy statement.

Refusing to accept a cookie will not stop you visiting the OxLEP website.

Legal Status:

Oxfordshire Local Enterprise Partnership Ltd, know as OxLEP, is a private not-for-profit company limited by guarantee.

Company no: 9519056